Vacant job

We are looking for you who want to take the next step in your career! With a burning interest in service, you will be a key player in delivering a world-class customer experience and creating long-term customer relationships!

 About the position

As a response service agent, your role is crucial for good customer experiences and effective customer interaction. You will receive incoming calls and assist customers through engaged and meaningful service.

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement

• Ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency

• Work towards set goals and receive ongoing support and feedback from your leader

 Our offer

• Salary according to collective agreement via Unionen and Almega.

• Two weeks of paid training and continuous coaching and education in your role.

• Great opportunities for career development within the company.

• Wellness allowance

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

 We are looking for you who

• Have an interest in service and are driven to develop within it

• Have your sights set on success - a driven and engaged star who always wants to reach the next level!

• Enjoy collaborating to achieve common and individual goals.

• Are punctual, meticulous, and efficient in your work performance and have an eye for quality.

Previous experience in service is an advantage, but not a requirement - we will provide you with the tools to succeed!

• Fluent in Swedish in both speech and writing

• Good knowledge of English

• Computer literate

• Approved high school education

• Start: By agreement

• Employment form: On-call employment

• Working hours: 07:00-23:00 every day of the week - we would like you to be flexible and able to work weekdays and weekends.

Are you ready for the next step? Don't hesitate - send in your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best response and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency.